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This Privacy Policy explains our data processing practices and the ways in which your personal data is used, as well as information about cookies. If you have any requests concerning your personal information or any queries with regard to our processing please contact us using the contact details on this website.
Customer Information Policy Statement
We confirm that we will keep your information secure and that we will comply fully with all applicable UK Data Protection legislation and regulations.
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
Your rights:
Under the DPA 2018 and the UK GDPR, you have rights as an individual which you can exercise in relation to the personal data we hold about you. For example:
Request access to, and deletion or correction of, information about you.
Object to the way in which we use information about you.
Request that your personal data be transferred to another organisation.
Complain to the Information Commissioner’s Office if you are unhappy about the way we use information about you.
Individual rights request:
If you wish to find out what personal data, if any, we hold about you or if you wish to exercise any of your other privacy rights, you can contact our Privacy Policy nominated Person (Details Below) quoting your full details, the nature of your enquiry including what you would like us to do i.e., you would like to know what personal data we hold for you, ask us to update/rectify records or delete or stop using your personal data.
This request can be made various ways such as verbal, written, or even via social media or even an SMS message.
If we do hold information about you, we will give you a full description of it including, if requested full details of our data protection and data retention policies.
We will inform you as to why we are holding it, who it could be or has been disclosed to, how long we intend to keep the information, where we obtained the information (if not from you directly) and let you have a copy of the information in an intelligible form.
If you notice any mistakes in the information that we hold about you, you can ask us to correct those mistakes. You can also ask us to stop holding or using information about you, which we will do unless we have genuine and lawful reasons for continuing to hold or use it.
Questions, comments, and requests regarding this privacy policy are welcomed and should be addressed to our Nominated person, clive.pick@eddiewright.co.uk
Our web site may contain links to other web sites which are outside our control and are not covered by this Privacy Policy. If you access other sites using the links provided, the operators of these sites may collect information from you which will be used by them in accordance with their privacy policy, which may differ from ours.
Our website uses cookies to provide you with a more personalised user experience. Cookies are small data files websites store on your device to improve your user experience by enabling that website to ‘remember’ you, either for the duration of your visit (using a ‘session cookie’) or for repeat visits (using a ‘persistent cookie’). Cookies do lots of different jobs, like letting you navigate between pages efficiently, storing your preferences, and generally improving your experience of a website. Cookies make the interaction between you and the website faster and easier. If a website doesn’t use cookies, it will think you are a new visitor every time you move to a new page on the site – for example, when you enter your login details and move to another page it won’t recognise you and it won’t be able to keep you logged in.
Each cookie is unique to your web browser. It will contain some anonymous information such as a unique identifier and the site name and some digits and numbers. It allows a website to remember things like your preferences or what’s in your shopping basket.
Some people find the idea of a website storing information on their device a bit intrusive. Although this is generally quite harmless, you may not, for example, want to see advertising that has been targeted to your interests. If you prefer, it is possible to block some or all cookies, or even to delete cookies that have already been set; but you need to be aware that you might lose some functions of the website. You can remove cookies cookies by going into your browsers control panel/preferences.
Regulated Complaints;
Post: Automotive Compliance Ltd, The Factory, 44 Alfred Street, Gloucester, GL1 4DD
Telephone: 01452671560
E-mail: complaints@automotive-compliance.co.uk.
If we cannot resolve your complaint within 8 weeks, you may refer your dispute to the Financial Ombudsman Service. This service is free to use. Their consumer helpline is available on 0800 023 4567 or 0300 123 9123 or you can visit their website at www.financial-ombudsman.org.uk.